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Cable companies use hidden fees to raise prices 24% a month

Enlarge / Graphic from Consumer Reports’ report on hidden cable fees. (credit: Consumer Reports)

A Consumer Reports analysis of cable bills found that companies add $37.11 per month in fees to the average bill, raising consumers’ actual costs way above the advertised prices. The $37.11 “in fees created by the cable industry” add 24% to the average base price of $156.71 a month, Consumer Reports said. That doesn’t include another $13.28 in government-related taxes and fees, which raise prices even higher.

“With the proliferation of add-on fees, it’s nearly impossible for consumers to find out the full cost of a cable package before they get locked into a contract—and cable companies count on this,” Consumer Reports Senior Policy Counsel Jonathan Schwantes said.

Consumer Reports analyzed 787 cable bills from 13 companies for a report released today. Nearly all 787 bills included TV service, while at least 426 of them included Internet service, and at least 282 included phone service, Consumer Reports told Ars. Some of the bills listed the services only as “double-play” or “triple-play,” so it wasn’t always clear which services were included. The bills were collected from 787 volunteers between June and August 2018.

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